ASUS says AMD to blame for ROG Strix RX 5700 cooling issues

ASUS is playing the arraign game over its ROG Strix Radeon RX 5700 series of graphics cards (via TechRadar). ASUS states in a post that the product guidelines from AMD recommended a mounting pressure PSI that is too low to properly dissipate oestrus. ASUS will now send the cards with higher mounting pressure level and will offer an upgrade to people that already purchased the carte du jour.

The ROG Strix Radeon RX 5700 series of graphics cards experienced overheating issues. ASUS states that it torqued cards to a mounting pressure level of xxx-40 PSI "based on AMD's baseline recommendations." This force per unit area seemed likewise low, and following testing from ASUS, the company determined that a force per unit area of fifty-60 PSI works amend. Here's an excerpt of ASUS' post:

Initial batches of ROG Strix RX 5700-serial graphics cards were torqued to xxx-xl PSI based on AMD's baseline recommendations. While those guidelines provided leeway to utilize more torque, we took a cautious approach considering were dealing with a new 7nm GPU and didn't want to risk damage to the die. Later receiving user reports regarding temperature issues, we performed extended R&D testing to discover the optimal PSI range for our graphics cards without compromising GPU reliability.

Equally a issue, all ROG Strix Radeon RX 5700-series graphics cards shipped from January 2022 forward feature new screws that increase cooler mounting pressure to l-threescore PSI, resulting in improved heat transfer from the GPU to the heatsink.

ASUS already began aircraft cards with college pressure in January. All cards from that series of cards going frontwards will ship with the higher force per unit area. Additionally, anyone who already purchased a ROG Strix Radeon RX 5700 series graphics carte can upgrade to one with higher mounting pressure starting in March 2022. ASUS notes that the coronavirus outbreak may touch shipments, which could touch on the March 2022 start date for upgrades.

At this point, nosotros've only heard ASUS's side of the story. While ASUS did R&D testing to find an optimal mounting pressure after people complained well-nigh the overheating issues, the company could have potentially spotted this effect before the card'south launch.

The details on how to tell if your card is eligible for an upgrade are available in a chart in ASUS' postal service breaking downwards the issue. If y'all're in the market for a new GPU, be certain to have a expect at our guide to the best graphics cards.

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Source: https://www.windowscentral.com/asus-says-amd-blame-asus-rog-strix-rx-5700-cooling-issues

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